Staff, Volunteers and Donors Privacy Notice

This privacy notice tells you what to expect us to do with your personal information when you work for us.

Contact details

By email: info@creativeheartsunited.org.uk

What information we collect and use, and why

Staff recruitment, administration and management.

We collect or use the following personal information as part of administration and management:

  • Contact details (eg name, address, telephone number or personal email address)
  • Bank details

Our lawful bases for collecting or using personal information as part of administration and management are:

  • Consent
  • Legitimate interest: For expense refund.
  • Compliance with legal obligation: For Gift Aid claim.

Where we get personal information from

We collect your information from the following places: Online and manual forms from donors, sponsors, members, beneficiaries or volunteers directly.

How long we keep information

For more information about how long we keep your information, take a look at our retention schedule online: HMRC compliance – 6 years for Gift Aid audit purposes.

Who we share information with

In some circumstances, we may share information with the following organisation:

  • Gift Aid declaration for HMRC.

Data processors

We use the following data processors for the following reasons:

Ronald Chu

This data processor does the following activities for us: He process the expense refunds and submit Gift Aid claim from donations.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Last updated

15 January 2025

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